At pak804, your personal data belongs to you. This Privacy Policy explains clearly and completely how we collect your information, what we use it for, who we share it with, and what rights you hold over it. We believe Pakistani players deserve to understand exactly how their data is handled — in plain terms, without legal fog.
Your Consent: By registering an account on pak804, accessing the platform, or using any of pak804's services — including cricket betting, live casino, slot games, keno, and payment functions — you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with this policy, you should discontinue use of the pak804 platform immediately.
pak804 is an online betting and casino platform accessible at pak804.asia, operated by the Company under an international gaming licence. For the purposes of this Privacy Policy, pak804 acts as the Data Controller — the entity that determines the purposes and means of processing your personal data.
pak804 serves players across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Faisalabad, Multan, Rawalpindi, and Peshawar. Our platform provides cricket betting, PSL markets, live dealer casino via PP Live, slot games, keno draws, and instant games — all transacted in Pakistani Rupees (PKR) using locally familiar payment methods including JazzCash and EasyPaisa.
As Data Controller, pak804 is responsible for ensuring that all personal data collected through the platform is processed lawfully, fairly, transparently, and in accordance with applicable data protection principles under our licensing obligations and international best practice standards.
Data Controller Contact: For all data-related queries, requests, and complaints, you may contact pak804's Data Protection team at [email protected]. Please include "Data Privacy Request" in the subject line of your enquiry to ensure it is directed to the correct team without delay.
pak804 collects personal data that is necessary to provide its services, verify player identity, process payments, and comply with the obligations imposed by our international gaming licence. We do not collect personal data beyond what is reasonably necessary for these purposes. The categories of data we collect are described in the table below:
| Category | Specific Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, selfie / ID document photograph | Account registration, age verification (21+), KYC compliance |
| Contact Data | Mobile phone number (primary identifier), email address, city / province of residence | Account access, OTP delivery, notifications, support communication |
| Financial Data | JazzCash account number, EasyPaisa wallet, bank account / IBAN (HBL, UBL, Meezan Bank), transaction history | Deposit processing, withdrawal processing, fraud prevention, AML compliance |
| Gaming Activity Data | Bets placed, games played, bet stakes, win/loss records, session duration, game preferences | Account management, responsible gaming monitoring, bonus eligibility |
| Technical Data | IP address, device type, operating system, browser type, mobile network, connection speed | Platform security, fraud detection, performance optimisation |
| Behavioural Data | Pages visited, features accessed, click patterns, navigation paths, session timestamps | User experience improvement, personalisation, platform analytics |
| Communication Data | Support chat transcripts, email correspondence, complaint records | Quality assurance, dispute resolution, compliance record-keeping |
What pak804 Does NOT Collect: pak804 does not collect sensitive categories of personal data beyond what is listed above — specifically, we do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (other than identity document photographs for KYC), genetic data, health data, or sexual orientation. If a Player voluntarily discloses such information in support communications, it is used solely for the purpose of that specific communication and is not retained beyond its immediate operational necessity.
pak804 collects personal data through the following channels and mechanisms:
The primary source of your personal data is the information you provide directly to pak804 during registration, KYC verification, deposit and withdrawal requests, contact form submissions, and support chat interactions. This includes your mobile number, name, date of birth, CNIC details, and payment method information.
When you access the pak804 platform through a browser or mobile device, we automatically collect technical data — including your IP address, device identifier, browser type, operating system, and session data — through standard server log files and platform monitoring systems. This data is collected automatically as a necessary part of delivering the service.
When you initiate a deposit or withdrawal via JazzCash, EasyPaisa, Raast, 1LINK, or a bank transfer, our payment processing partners confirm transaction details to pak804. This confirmation data — transaction reference numbers, amounts, timestamps, and wallet identifiers — is collected to accurately credit or debit your pak804 account balance.
pak804 uses cookies and similar tracking technologies to maintain your login session, remember platform preferences, and analyse aggregate usage patterns. See Section 7 of this policy for full details of our cookie practices and your choices regarding cookie consent.
Where KYC verification is conducted through a third-party identity verification provider, that provider may share verification outcomes and related identity data with pak804. All such partners are contractually bound to process your data securely and only for the stated verification purpose.
pak804 processes your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed here:
pak804 processes your personal data on the following legal grounds, consistent with internationally recognised data protection principles:
Processing of your identity, contact, financial, and gaming activity data is necessary for pak804 to perform its contractual obligations to you — specifically, to operate your account, process payments, settle bets, and deliver all platform services you have engaged with. Without this processing, pak804 could not provide its services to you.
Certain data processing activities — including KYC verification, age confirmation, AML monitoring, and record retention — are required by the obligations imposed on pak804 under its international gaming licence. This processing is mandatory and cannot be avoided without pak804 breaching its regulatory obligations.
pak804 processes technical data (IP addresses, device data, session logs) and behavioural data on the basis of its legitimate interests in operating a secure, fraud-resistant, and well-functioning platform. These processing activities do not override your fundamental data rights, and we regularly assess that our use of legitimate interests remains proportionate and appropriate.
Where pak804 sends promotional communications or uses non-essential cookies, we rely on your consent as the legal basis for processing. You may withdraw this consent at any time by adjusting your account notification preferences or using the cookie management options described in Section 7 of this policy.
pak804 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes — under any circumstances. Sharing of data occurs only where it is necessary to deliver our services, meet regulatory obligations, or protect the safety of the platform and its players.
pak804 may share your personal data with the following categories of recipients, under strict contractual confidentiality and data processing agreements:
pak804 uses cookies and similar technologies — including local storage and session tokens — to operate the platform, maintain your login session, and understand how the platform is used. The following categories of cookies are used by pak804:
These cookies are essential to operate the pak804 platform and cannot be disabled. They include your login session token (which keeps you logged in between pages), security cookies that protect against cross-site request forgery, and cookies that maintain your cashier session during deposit and withdrawal transactions. Without these cookies, the platform cannot function.
These cookies remember your platform preferences — such as your last-visited game category, preferred bet sizes, and display settings — to personalise your experience on return visits. You can disable these cookies through your browser settings, though doing so may affect the convenience of your pak804 experience.
pak804 uses anonymised analytics data to understand aggregate platform usage patterns — which sections are visited most, where players encounter difficulties, and how performance varies across device types and Pakistani mobile networks. This data is processed at an aggregate level and is not linked to individual player identities.
Certain cookies assist pak804's fraud detection system — tracking login patterns, device fingerprints, and unusual activity that may indicate account compromise or fraudulent use. These cookies are necessary for platform security and cannot be disabled without reducing the protection available to your account.
You may manage your cookie preferences through your browser's settings. Note that disabling certain cookie categories may impair the functionality of the pak804 platform on your device.
pak804 applies a multi-layered approach to data security, designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While pak804 applies rigorous security measures, no digital platform can guarantee absolute security against all possible threats. Players are advised to protect their own account credentials and to use strong, unique passwords for their pak804 account.
pak804 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to meet applicable legal and regulatory requirements. The following retention periods apply:
Personal data associated with an active pak804 account is retained for the duration of your account's active status. This includes identity data, contact data, financial transaction records, gaming activity records, and communication logs.
Following the closure of a pak804 account — whether voluntary, through self-exclusion, or as a result of Terms & Conditions breach — pak804 retains your data for a minimum period of five (5) years from the date of account closure. This retention period is required by our gaming licence obligations for AML compliance, fraud investigation, and potential legal dispute resolution. Financial transaction records may be retained for up to seven (7) years where required by applicable financial regulations.
Upon expiry of the applicable retention period, pak804 will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual. Anonymised and aggregated data (from which your identity cannot be recovered) may be retained indefinitely for analytical and platform improvement purposes.
You may request early deletion of your personal data by contacting pak804 at [email protected]. Please note that early deletion cannot be fulfilled where pak804 is legally required to retain the data — for example, where transaction records must be preserved for AML compliance. Where early deletion is technically possible and legally permissible, pak804 will process such requests within 30 days of receipt.
As a data subject whose personal data is processed by pak804, you hold the following rights. You may exercise any of these rights by contacting pak804 at [email protected] with the subject line "Data Rights Request":
You may request a copy of all personal data pak804 holds about you, including what categories of data are processed, for what purpose, and with whom it is shared.
You may request correction of any inaccurate or incomplete personal data pak804 holds about you. We will process rectification requests within 14 business days.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention requirements described in Section 9.
You may request that pak804 restrict processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
Where processing is based on your consent or on contract, you may request your personal data in a structured, machine-readable format to transfer to another service provider.
You may object to processing of your personal data where it is based on legitimate interests or used for direct marketing purposes. Marketing objections are processed immediately upon request.
pak804 will acknowledge all data rights requests within 48 hours and will respond substantively within 30 days. Where requests are complex or numerous, this period may be extended by a further 30 days — in which case we will notify you of the extension and its reason.
Identity Verification for Data Requests: To protect your personal data, pak804 will verify your identity before processing any data rights request. You may be asked to confirm your registered mobile number and provide one additional form of identity confirmation before your request is actioned. This step is a security measure designed to protect you.
21+ Only — Strictly Enforced: The pak804 platform is restricted to individuals aged 21 and above. pak804 does not knowingly collect, process, or retain personal data belonging to persons under the age of 21. If we become aware that personal data has been submitted to us by a person under the age of 21, we will immediately suspend the associated account, delete the personal data concerned, return any funds deposited via the payment method used, and void all associated bets.
If you are a parent or guardian and believe that a person under 21 has created a pak804 account, please contact us immediately at [email protected]. We take the protection of minors seriously and will act on credible reports without delay.
pak804 conducts age verification checks as part of its KYC process, using identity document verification and date of birth confirmation. These checks are a mandatory part of our licensing obligations and are conducted on all accounts before withdrawal privileges are activated.
The pak804 platform may, from time to time, contain references or functional connections to third-party services — including payment platforms such as JazzCash and EasyPaisa, game studio interfaces, and verification service providers. This Privacy Policy applies solely to data processed directly by pak804.
Where you interact with a third-party service connected to pak804 — for example, when you complete a JazzCash payment flow within that provider's interface — that interaction is governed by the third party's own privacy policy. pak804 is not responsible for the data practices of third-party platforms and encourages Players to review the privacy policies of any external services they use in connection with their pak804 account.
pak804 operates as an internationally licensed platform. As a result, your personal data may be transferred to and processed in countries other than Pakistan — including the jurisdiction of pak804's licensing authority and the locations of its data hosting infrastructure and third-party service providers.
Where such transfers occur, pak804 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that provided under our licensing obligations. These safeguards may include:
You may request further information about specific international transfer safeguards applicable to your data by contacting pak804 at [email protected].
pak804 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes to our platform services, developments in applicable data protection requirements, or feedback from regulatory authorities. When material changes are made, we will:
We encourage Players to review this Privacy Policy periodically to remain informed of how pak804 manages their personal data. Continued use of the platform after the effective date of any revised policy constitutes acceptance of the updated terms.
For all privacy-related questions, data rights requests, complaints, or concerns regarding how pak804 processes your personal data, please contact our Data Protection team using the details below:
Players who are not satisfied with pak804's response to a data protection complaint may escalate the matter to the data protection authority in the jurisdiction of pak804's gaming licence, or to any competent regulatory authority with jurisdiction over their circumstances.
Effective Date: This Privacy Policy is effective as of 1 January 2026 and supersedes all previous versions. The previous Privacy Policy is archived and available on request by contacting [email protected].
Privacy at pak804 is not just a legal requirement — it is a core part of how we treat Pakistani players. Here are six concrete commitments that underpin everything in this policy.
Every piece of data exchanged between your phone and pak804 — from login to withdrawal — is encrypted with 256-bit SSL. JazzCash payment details, your CNIC number, and your betting history all travel through an encrypted channel with no exceptions.
pak804 does not sell, rent, or trade your personal information to advertisers, data brokers, or any third party for commercial purposes. Your mobile number, your betting history, and your payment details are yours — full stop.
Personal data and financial records stored in pak804's database infrastructure are encrypted at rest. Passwords are never stored in readable form — only cryptographic hashes. Even internal pak804 staff cannot read your password.
You have the right to access, correct, delete, restrict, export, and object to the processing of your personal data on pak804. These are real, exercisable rights — not theoretical ones. Contact support to exercise any of them within 30 days.
pak804 operates under an international gaming licence that imposes enforceable data protection standards as conditions of that licence. Regulatory oversight exists above and beyond our own internal commitments — giving you an independent accountability framework.
pak804 publishes its data retention periods openly — five years post-account closure for standard data, up to seven years for financial records required by AML regulations. We don't keep your data indefinitely without a stated reason.
Now that you know exactly how pak804 handles your data, you can play cricket betting, live casino, and slots with complete confidence that your personal information is in safe hands.
⚠ 21+ only. Gambling involves risk. Please play responsibly. pak804 operates under an international gaming licence.